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Rushabh Shah, Founder, NextStepPros

Author

Rushabh Shah

Founder, NextStepPros

Rushabh Shah has spent more than two decades on the operating side of businesses — inside the companies where strategy has to become revenue, customers and results. His career spans media, research, FMCG, healthcare, education and real estate, across India and international markets. He has built brands, led marketing and growth mandates, worked alongside sales and business teams, managed agencies and specialists, and defended investments in boardrooms — as the person accountable for the number, not just the narrative. From that seat, he has helped influence and scale businesses representing upwards of ₹5,000 crore in commercial value. His advisory work spans the questions that decide whether a business grows: business growth, brand and category strategy, customer and consumer understanding, demand generation, sales effectiveness, customer experience, marketing, and technology, AI and organisational choices where they materially affect growth. His method is consistent: understand the business first, identify the real constraint, then determine what should be solved, unlocked or built.

Business growthBrand & category strategyCustomer & consumer understandingDemand generationSales effectivenessCustomer experienceMarketingTechnology & AI for growthOrganisation for growth

Published thinking

Leadership & Experience

Two of the Best Operators I’ve Worked With Made Opposite Decisions on the Same Problem

May 05, 2026

Leadership & Experience

Drift Doesn’t Come From Bad Decisions — It Comes From Too Many Reasonable Ones

May 03, 2026

Business & Growth

When Pricing Starts Failing, the Problem Is Already Set

Apr 25, 2026

Category Debt — the hidden tax on growth

Business & Growth

Category Debt: The Hidden Tax on Growth

Aug 22, 2025

The psychology of luxury — why people pay more

Customer & Behaviour

The Psychology of Luxury: 5 Hidden Reasons People Pay 5X More

Aug 19, 2025

AI in marketing — beyond the hype, into action

AI & The Future

AI in Marketing: Beyond the Hype, Into Action

Aug 18, 2025

Business & Growth

The CMO’s Job is Growth

Aug 17, 2025

Leadership & Experience

Lessons from Failure — The Category We Couldn’t Create

Aug 17, 2025

Some decisions deserve a second perspective.

Talk to Rushabh